wholesale jewelry ruston How to improve the performance of jewelry stores?

necklace jewelry boxes wholesale 1. Neat and cleaning
This of the salesperson is the first impression of the jewelry store to customers. The campaign with wrinkled clothing is easy to leave the unpopular impression of the jewelry store's store on the store, not careless; for the overall image of the enterprise, many jewelry stores (and even promoters) of the clothing requirements are institutionalized. Uniforms to shape the overall image of the enterprise, form another unified beauty, and also show the personality of the jewelry store, and also indicate that the jewelry store provides unified services.
2. Understand the customer's thoughts
The customer walking into the door of the jewelry store or his own business counter, how can a salesperson understand what the customer wants to buy? Customers 'choice of products to infer the goods that customers want to buy. Do not blindly sell certain specific products to avoid causing customers' dislike. Through dialogue, observe the needs of customers' needs and then sell them to their needs to increase sales opportunities.
3. Solving customer complaints
E every salesperson will inevitably encounter some customers who choose to choose four and poor attitudes. However, "customers are always right." When you encounter a cricket customer, you must learn to treat patiently. Over time, after accumulating the experience of different types of customers, there will be no problems in the face of any kind of customers. Customers complaining is also a necessary training for salespersons. Listening to customer complaints carefully. Obief of the customer's opinions from the beginning is the only way to solve the customer complaints.
4. For customers, I would like to judge his purchase ability based on the customer's appearance and dressing. This is wrong. Although he only bought a jewelry of 100 yuan this time, it does not mean that he only has a purchasing power of 100 yuan. Perhaps he will buy a diamond ring of more than 5,000 yuan next time, and no one can predict. Treating all customers with an equal attitude is the basic principles of the salesperson's service of the customer. The obvious difference will make other customers feel unhappy. Next time they will not go to your jewelry store and counter to consume. A good customer.
5, do not lose each other
This many jewelry stores may encounter such a situation: at a festival or promotional period, many customers may pour into the jewelry store or go to you in the same time. The counter, the salesperson was overwhelmed, and when he lost this, he often received new customers and threw the needs of the previous customer behind his head or made people a long time. This is obviously unfair to the first customers. In this regard, the most solution for salespersons is: planning for shipments beforehand. The best way to make a salesperson is: requesting the support of other colleagues to avoid the bad impression of "I am not valued".
6, first of the service timing
The timing of service customers can be adjusted in a timely manner due to different products, such as low -priced and high purchase rates, the timing of closer to customers should be earlier; like popular jewelry should first let customers be free first Watching the ground will not make customers conflict and destroy the Yaxing of their shopping. However, what the salesperson should pay attention to is that you can not only care about sorting out their own products or bills, and ignore the customer's response. It is a bit sticky and not too sticky. The time close to customers is different due to the differences between goods and customers. Only by constantly learning and accumulating experience can we gradually grasp the decision.
7. Shaping the motivation of purchase
Standing in the customer's standpoint, if a jewelry store Menkello, such jewelry stores will make people prohibited. There was an operator of a convenience store that when there were too many customers in the store, he asked the salesperson to organize the shelves in various places to let the customers outside see the flow of staff. This environment gives people a natural and assured feeling. Customers will gradually increase. Of course, let customers clearly see it, so that customers can easily enter the store.
8. Being friends with customers
make to make customers feel kind, especially remembering customers' preferences, customers will feel that you value him, and the source of customers will gradually accumulate. The prerequisite is to remember your guests. When the guests are temporarily temporarily, they can say hello, just like friends. Another method is to leave the customer's name, telephone, and address, and do a complete customer management to strengthen the relationship with the customer.
9. The work attitude is enthusiastic
. Even if your mouth is introduced, the customer always decides whether to buy it after the goods are more than three. Generally speaking, most of the sales staff will return with white eyes for such customers who are not buying. In fact, this is a very wrong method. The correct method should be: even if the other party does not buy your products Because after the customer transferred several stores, he often returned to the most enthusiastic store to buy.
10, inform the product information
For customers, it is not a clear understanding of the promotional activities of every product, but through the oral notification of the salesperson, the customer’s willingness to buy Don't want to miss any opportunities for promotion.
For a jewelry store that wants to make bigger and stronger, operators should create an environment that the majority of salespersons are willing to work, through appropriate authorization, even sharing profits system, and respect every part of the organization in the organization. , Let the employees sincerely take out the enthusiasm of work can the company make a lot of money.