wholesale jewelry drawstring pouches What knowledge should I know about dry jewelry sales

authentic turquoise jewelry wholesale Jewelry sales staff should be mainly sales. 1. Prepare the arrival of customers in a good mental state

The sales of jewelry are relatively small than other commodity people, and jewelry salespersons are often waiting very boring. If you are a professional store, you should give the salesperson a good environment and atmosphere, such as putting some light music and some professional magazines. When customers do not enter the store, they do not need to stand straight for a long time. And when the customer enters or is ready to enter the store, he stands politely and welcomes the customer with a smile, and you can also give certain greetings, such as "Hello"! "welcome". If it is a comprehensive mall, the salesperson should always be prepared to receive the customer. When a customer walks in the jewelry technology department, it is necessary to take as much as possible to attract the attention of the customer's counter. Commodity test wearing, etc. This may make customers have interest in your counter, which is actually a small advertisement.

2, timely reception of customers

When the customer moves towards your counter, you should look at the customer with a smile, but you can also greet it, but you should not approach prematurely Customers should create an easy shopping environment for customers. When the customer stays at a counter and pay attention to seeing a piece of jewelry, you should lightly approach the customer. It is recommended not to stand in front of the customer. The best position is the front side of the customer. The pressure caused is also convenient for customers to talk, because speaking on the side is more effortless than customers look up for you than to face face -to -face, and also respect customers. In addition, the salesperson can also persuade the customer to try it, which requires the customer to have a information that is difficult to choose the appropriate jewelry. Take out the jewelry.

3. Fully display jewelry jewelry

. Due to the lack of knowledge of jewelry knowledge, salesperson's display of jewelry is very important. When many salespersons proposed to take a piece of jewelry, they opened the counter mechanically. After taking it out, they submitted the customer to exaggerate the style. In fact, when you start to take out diamond jewelry, you should first describe the cutting of the diamond, and keep swinging the diamond jewelry with your hands, and the manual mouth also moves. Will imitate your movements to observe the diamonds, and ask what is "Belgium cut" and what is "fire" .... Sales workers can answer. Such a question and answer is the skill of showing the jewelry jewelry. Don't just be limited to your own description. This is easy to produce a boring taste. When the customer chooses the style of the style, the salesperson should recommend the two styles in time and the unchanged jewelry with a greater contrast and the customer choose to observe the longer time. The style represented by the two styles should be re -described. This is easy to lock and narrow the style and scope of customer choices.

4. Using the doubts raised by the customer, try to introduce the opportunity to introduce jewelry knowledge

the more jewelry knowledge the customer knows, the feeling after buying will get more. Satisfy. When a lady put on a newly bought diamond ring to go to work, she always hopes to attract the attention of my colleagues. When someone sees this diamond ring, she will talk about the endless knowledge of the diamonds she knows, and fully get the spiritual enjoyment of a diamond. At the same time, she is also advertising for you. As the saying goes; "Satisfied customers are the best advertisements", "the most influential advertisement is the people around them." But if you are willing to listen or not to explain the knowledge of jewelry, you will also attract customers' boredom. Therefore, the timing is very important, seizing the opportunity throughout the process of sales, especially when customers ask questions.

5. Guide consumers to get out of the purchase misunderstanding, and to avoid the weakness of diamonds

Due to the misleading of some marketing units, many consumers require the origin when they buy diamonds in South Africa. And the clarity is VVS level, the evaluation is excellent and so on. In the case of such problems, the salesperson should not be simply said, nor should not be responsible. For example, when the customer asked whether there is a South African diamond, we can first say that there are (otherwise the customer may turn his head and go), and then tell consumers that the diamonds are actually measured by the 4C standard. Diamonds are good, and most of the diamonds in the world are made by Daibels. It is better to say that our diamonds come from Daibis. For the grade of diamonds, when a salesperson obtains a certificate, he should first grasp the initiative, that is, to take a look before handing it to the customer, and to avoid the diamonds according to the grade level. The clarity is used as a figure, and Bai Du is recommended as a customer. It combines the principles and conditions of diamond grading and the price to persuade customers.

6. Promoting transactions

Due to the relatively high value of jewelry, it is a large expense for customers. Therefore, it is often heavy before the final transaction. The depression is not resolute, and it will even be placed temporarily, and the phrase "turn around again" may not be back. This requires the salesperson to take a distraction method to reduce the pressure of customers. For example, to talk about the popularity of jewelry for their colleagues or customers, they can also take out several grade jewelry boxes for customers to choose.

7. After -sales service

Is when the customer decides to purchase and pay the salesperson's work is not over. First of all Jewelry knowledge, such as: "If you don't wear, please place this jewelry separately, don't stack it with other jewelry." This remark attracted customers' attention: "Why?" "This is because the diamond hardness is very hard and hard. It is 140 times more harder than red sapphire, 1000 times harder than crystal (this may be the topic of her office again). If it is stacked, it will damage other gems. " ... In the end, it is best to use some blessings instead of the commonly used "Welcome to the next time", such as "May this diamond bring you a better future", "May this diamond bring you a happy life" and so on. The word "love" is always integrated into sales.

8, summarize the sales process and experience

The analysis and classification of customers, reflect the special problems in time. Communicate with colleagues, find insufficient, help each other, and improve together.
The last thing to talk about is professional ethics, that is, to be honest, it is strictly forbidden to fraud, fake confidence, and the bad scriptures with good charges. It is necessary to treat customers as loved ones. Only in this way can we treat customers sincerely. The second is that they do not make inappropriate competition between their peers and slander each other. Some salespersons degrade others to pull business, and they do not know they are degrading themselves. First of all, you may also be degraded by many peers, and then you may be degraded by customers. Therefore, integrity is conducive to others and more conducive to yourself.